Account and Security

Email

Can be used to log into iSolarCloud and reset password

Unassigned

Assign

Account Password

Must be no less than 8 digits long and contain at least one letter and one number

Complete Them Now

Delete Account

Deleting the account will permanently delete all relevant information on the account and it will not be possible to retrieve the account.

Delete Account

+0086

Send Verification Code

The mobile phone has not received the verification code?

1、Network communication anomaly may cause SMS loss. Please obtain it again or try again later.

2、Please check whether the phone has been suspended upon arrears, or whether the system SMS has been blocked.

3、If the phone has been lost or the number has been deactivated, please select other verification methods.

4、You may insert the SIM card into another phone and try again.

No email is bound. It is recommended to bind email for account security consideration.

Send Verification Code

Verification code not received by email?

1、The verification email has not been sent due to a delay or other reasons.

2、The verification email is treated as junk mail by the server and is automatically transferred to the trash box. You may check the trash box for the verification email.

3、You may click Resend or change to another email.

4、If the verification code has not been received after several times, please select other verification methods.

Modification successful(3SLater Automatic Jump)

New Mobile Phone Number：，Can be used to log into iSolarCloud and reset password

Enter the Account

Identity Verification

Modify Password

Complete

We can help you reset your password by following wizard.

You cannot reset your password if the following applies:
1. The account is not associated to email.
2. You deleted your personal information such as your email.
3. You forgot your account.
In case any of the above applies, please contact Customer Service .

This helps show that this account really belongs to you.

Send Verification Code

No Email Is Bound Currently

Please enter S/N of any inverter or communication device under your plant

The mobile phone has not received the verification code?

1、Network communication anomaly may cause SMS loss. Please obtain it again or try again later.

2、Please check whether the phone has been suspended upon arrears, or whether the system SMS has been blocked.

3、If the phone has been lost or the number has been deactivated, please select other verification methods.

4、You may insert the SIM card into another phone and try again.

Verification code not received by email?

1、The verification email has not been sent due to a delay or other reasons.

2、The verification email is treated as junk mail by the server and is automatically transferred to the trash box. You may check the trash box for the verification email.

3、You may click Resend or change to another email.

4、If the verification code has not been received after several times, please select other verification methods.

The password is an initial password only. Please change the password for account security purposes.

Forgot Original Password

This helps show that this account really belongs to you.

Please read the following important information carefully before cancellation

Submitting Account Cancellation Is an Irreversible Operation

To ensure the security of your account, please confirm the following information before submitting the iSolarCloud account cancellation request:

1. After account cancellation, you will not be able to log into iSolarCloud again and perform other operations depending on account permissions.

2. Personal identity information and account information will be cleared and cannot be recovered.